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FAQ

  • How can I determine my size?
    To help you find the perfect fit, we have a comprehensive size guide on our listings. Keep in mind, if you are AMAB and are not naturally androgynous, whenever you order from us. Always order one size up from your usual size. This will prevent the item from running too small. We also offer customer service support to assist you with any sizing queries.
  • How can I contact TransBae?
    You can reach out to us through the 'Contact Us' form on our website, or directly at our email address: support@transbae.com. We strive to respond to all inquiries as quickly as possible.
  • Do you ship internationally?
    Yes, TransBae ships globally. For more information about shipping costs and times, please refer to our Shipping and Delivery section.
  • How is TransBae different from other clothing brands?
    TransBae differentiates itself by focusing on the unique needs of the Trans, Gender-Non-Conforming, and Non-Binary community. Our designs consider transition-related changes and defy traditional gender norms, making us a one-of-a-kind fashion destination.
  • Where is TransBae based?
    While our headquarters are located in Houston, Texas, we operate primarily online, allowing us to reach and serve customers globally.
  • What is TransBae?
    TransBae is a unique fashion brand dedicated to creating clothing specifically designed for the Trans, Gender-Non-Conforming, and Non-Binary community. We provide a diverse range of clothing options that not only express identity and pride but also accommodate the unique needs of our customers.
  • How can I stay updated with the latest from TransBae?
    You can sign up for our newsletter to receive updates on new arrivals, special offers, and our latest news. Alternatively, you can follow us on our social media platforms.
  • What is your return and exchange policy?
    At TransBae, we craft each piece of clothing to order, ensuring a high level of attention and care goes into every item. Due to the made-to-order nature of our products, we do not offer exchanges. However, if your item arrives damaged or defective, we are committed to making it right. We offer refunds for such items, and you can initiate this process within 30 days of purchase. Please refer to our Returns section on the website for more detailed information on how to return a damaged item.
  • How does TransBae help those who aren't out yet?
    We understand the challenges and sensitivities associated with coming out. For those who aren't ready to fully express their identity openly, we offer a range of clothing that can be worn subtly, thus easing the process and providing a comfortable way of self-expression.
  • What payment methods does TransBae accept?
    We accept most major credit and debit cards. Visit our Payments section for more detailed information.
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